Privacy Policy

Effective Date: August 5, 2016

Shenzhen Sikangwo Technology Co., Ltd. (“we,” “us,” or “our”) operates the website www.kangvo.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or do business with us, in compliance with relevant data protection laws.

Your privacy is important to us. Please review this Privacy Policy carefully, and contact us at info@kangvo.com if you have any questions about how your information is handled.

1. Information We Collect

We only collect information necessary to provide our services or conduct business effectively. This may include:

1.1 Information You Provide to Us

  • Personal Information: When you contact us or place an order through our Website, you may voluntarily provide us with your name, email address, phone number, shipping or billing address, and payment information.
  • Business Information: If you are a business doing trade with us, we may collect information about your company, such as your business name, website, and tax identification number.
  • Communication Details: Any messages or inquiries you send us through email, forms, or other communication methods.

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Device and Browser Information: Such as your IP address, browser type, operating system, and device details.
  • Activity Information: Pages visited, time spent on the Website, and referral source.
  • Cookies: Data collected via cookies to improve user experience (see Section 5 on Cookies).

2. How We Use Your Information

We use the information we collect about you for the following purposes:

  • Order Fulfillment: To process and deliver your purchases of our adult products.
  • Business Communication: To respond to inquiries, send updates on your orders, and provide customer support.
  • Marketing Purposes: To send promotional emails (only if you have opted in) about new products, services, and special offers related to our adult products.
  • Legal Compliance: To comply with legal and regulatory obligations, such as fulfilling export and trade requirements.

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Including shipping companies, payment processors, and IT support providers who assist us with operating our business.
  • Government Entities: If required to comply with applicable laws, regulations, or court orders.
  • Affiliates: If you opt-in to share your details with our trusted business partners or affiliated companies for related services.

4. Data Storage and Security

We take appropriate technical and organizational measures to safeguard your personal data. However, while we strive to secure your information, no system can guarantee complete security.

4.1 Storage Duration

  • We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4.2 International Transfers

  • As we are an international trade company based in Shenzhen, China, your information may be stored or processed in countries outside your own. We take all necessary measures to ensure your data remains secure during cross-border transfers.

5. Cookies and Tracking

Our Website uses cookies and similar technologies to enhance your browsing experience:

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve functionality and understand how visitors use our Website.

5.2 Types of Cookies We Use

  • Necessary Cookies: For core functionalities like navigating between pages.
  • Analytics Cookies: To understand user behavior and improve our Website (e.g., Google Analytics).
  • Marketing Cookies: To show you relevant promotional messages if you consent.

You can control or disable cookies through your browser’s settings; however, some features of the Website may not work efficiently without cookies.

6. Your Rights and Choices

You have the following rights regarding your personal data, depending on applicable data protection laws:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request we correct any inaccurate or incomplete data.
  • Deletion: You can request we delete your personal data, subject to legal obligations.
  • Opt-Out: For marketing emails, you can unsubscribe at any time via the email footer link.

Please contact us at info@kangvo.com to exercise your rights or if you have concerns about your data.

7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the data practices or content of external websites. Please read their privacy policies before sharing information.

8. Business Transactions

In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction, in line with applicable data protection regulations.

9. Privacy of Minors

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe that a minor has provided us with personal data, please contact us to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our policies or legal obligations. Any updates will be posted on this page with the new effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please feel free to contact us:

Shenzhen Sikangwo Technology Co., Ltd.
Address: 18L, Ruijun Business Building, 108 Zhongxin Road, Baoan District, Shenzhen, Guangdong, China 518000
Email: info@kangvo.com
Phone: +86-13316921189
Website: www.kangvo.com

Disclaimer

Please note that privacy policies need to comply with local data protection laws (such as GDPR if targeting EU users or CCPA if targeting California residents). It is advised to consult a legal professional to ensure the policy is comprehensive and compliant with the laws applicable to your target markets.